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The cost and reliability of cell phone service on a cruise can be a concern for almost everyone considering cruising these days. The mere concept of venturing onto the vast ocean can be daunting for those who rely heavily on their cell phone for communication and entertainment. In this article, we explain how and when you can use your mobile/cell phone when cruising – and explain the extra charges that you may incur.
Wi-Fi on cruise ships: What you need to know about internet use on board - The Points Guy
Wi-Fi on cruise ships: What you need to know about internet use on board.
Posted: Fri, 02 Feb 2024 08:00:00 GMT [source]
Cellular and Internet FAQs
Unfortunately, it’s not as simple as using your phone as you would at home. At home, your data is sent through a fast cable connection to your local exchange, just around the corner from your house. Therefore, internet access onboard is significantly slower than high-speed connections normally experienced on land. We are in the process of updating our fleet with Starlink, the fastest internet at sea and are constantly working on finding ways to improve your internet experience onboard. Passengers should also be aware of the different types of Wi-Fi plans available.
Complete Guide to Using Your Phone on a Cruise (Carnival, Royal Caribbean & More)
However, it still doesn’t allow streaming or Skype/FaceTime calling. Luckily, there is a cheaper way to use your cell phone on the ship — wi-fi. Of course, while it’s a good idea to put the phone down for a while and enjoy your vacation, it’s also reasonable to wonder if your cell phone will work on a cruise.
Costly Mistakes to Avoid When Using Your Phone on a Cruise – (Beginners Guide)
Once you press the Airplane Mode Icon, you will see that the Wi-Fi and Mobile Data symbols are automatically turned off / no longer illuminated. You should see a number of Icons – Wi-Fi, Mobile Data, Torch/Flashlight, Bluetooth etc – and Aeroplane Mode. To put your phone on to Airplane mode, swipe down from the top of your screen. Not everyone wants to use these Apps or permanently have their phone in their hand whilst cruising.

Using your phone in port
However, it doesn’t include access to most of the web, nor does it support in-app calling, streaming services (Netflix, Spotify, YouTube), or Skype. Phone companies have international plans (sometimes you can simply pay for a single day pass) that allow you access just as you would have at home. Cellular Service in Ports of CallIn port (and off of the ship’s cellular or wi-fi service), you phone will work just as if you had taken a flight to another country. That is to say you will be reliant on international cellular services. One other thing to know is that different cruise lines and even different ships within a cruise line may offer different online experiences. Some ships are updated with the latest technology while others can have slower service or more limited options of what you can do regarding video calling or streaming.
Cruise ship on-board Wi-Fi
Many other apps, however, can be used while you’re offline, whether you’re playing games, editing your photos or reading city guides for the next port. If you want to prevent your device from becoming useless during your cruise or costing you an obscene amount in roaming fees, follow these tips for using cell phones on cruise ships. Cruise ship cell service can be expensive, and travelers need to consider the costs and value of using their phones while at sea. While some people may find the convenience of staying connected to be worth the cost, others may prefer to disconnect and enjoy their vacation without worrying about roaming charges. This pass includes unlimited talk and text and the data plan that you have at home. If you do not have an unlimited data plan, you will be charged $10 per GB of data used.

Below, we’ve outlined what you need to know about using your phone to call, text, and browse the web. In addition, we’ve added some specifics for certain cruise lines. And on the cruise ship they do all that, plus they are useful for the cruise line’s app, which features schedules, maps, and more, all right on your phone. It may be that for a one-time monthly fee of only $5-10, you are able to use your phone in a Canadian port when you visit. Here’s more information about us cell phone on an Alaskan cruise. The simplest approach is to buy a Voom internet package that can support enough devices at once to be able to text or chat via your preferred app.
Using Your Phone on a Royal Caribbean Cruise
Use the ship's Wi-Fi to monitor usage on your service provider's app. If something seems off, contact the service provider's customer service. It's up to you to make sure your phone settings are adjusted to keep you from roaming at sea. As you can see, the easiest way to use your phone on a cruise is to use it to connect to the ship’s wi-fi. While we’ve spelled out more details for Carnival, Royal Caribbean, and Norwegian Cruise Line, this method will work on any ship you sail. Many ports have wi-fi service at shops or restaurants that can get you access while you’re there.
AT&T Cruise Basic1
Alternatively, if you would prefer to keep use of your phone in an offline mode, put the phone into "airplane mode". Q - Will closing my internet browser or device end my internet session? A - No, you will always have to ensure that the LOG OUT button is clicked, or that you visit loginnow.com in the browser's address bar to end your internet session. If you are using your laptop, please ensure that your pop-up blocker is disabled to allow the "Logout/Time Remaining" window to appear and log out from there. A - To get the most value from your internet package, adjust your device settings to disable internet usage that takes place in the background.
Below, we’ve charted out the cost for some international plans offered by cell phone companies. Remember that these prices could change, so you’ll want to contact your provider before heading out on your cruise. Today’s cruise ships all come equipped with wi-fi, but there is a charge for passengers to use it.
This includes apps like WhatsApp, iMessage, and FaceTime, allowing you to keep in touch. As mentioned above, we recommend using the ship’s wi-fi to use your phone. This will allow you to make calls (you may have to use an app like WhatsApp to do so), send messages, email, and browse the web. To be sure, your wi-fi plan from the ship won’t work in port (unless you are at a private island; sometimes ships extend service to their islands.) But many ports of call offer wi-fi service. Cellular at Sea service is perfect for moderate phone use while at sea.
For example, Royal Caribbean offers a "Surf" plan for basic internet browsing and email, and a "Surf + Stream" plan for streaming and video calling. Carnival offers a "Social Wi-Fi Plan" for access to social media sites only, and a "Value Wi-Fi Plan" for basic internet browsing. To avoid unexpected charges, it is recommended to turn on airplane mode or turn off cellular data when not in use. This can prevent automatic updates and background data usage, which can quickly add up. Most major cruise lines like Carnival, Royal Caribbean, Norwegian, and more provide cell service and Wi-Fi to their guests. However, it is essential to know how your phone uses cell service at sea or the shipboard Wi-Fi before you get started.
With online access, there are a number of phones and apps — such as WhatsApp — that allow you to send texts and even make calls through your wi-fi connection. If your cruise takes you to another country, you’ll still want to be able to share your adventures. In that case, another option would be Verizon’s Unlimited Ultimate plan. This plan includes international data, talk and text in over 210 countries and destinations. For international talk and text from the U.S., this includes Mexico, Canada and one additional country of your choice. Make sure you understand the details of your roaming plan (roaming data, voice and text messaging) to avoid any unpleasant surprises in port.
The other option is to use Wi-Fi to make calls and send messages while you're on board. You can still use Wi-Fi and Bluetooth while your cell is in airplane mode, so make sure they're switched on. Wi-Fi packages are available on cruise ships, but they tend to be expensive.
You will be billed by your home carrier for your international roaming usage on your regular mobile phone bill. Typically charges will appear on the next monthly bill, but depending on your carrier it may occasionally take up to 60 days for charges to appear on your phone bill. Please note that most cell phone carriers do not allow their unlimited rate plans to apply to cellular calls, texts or data used while onboard ships. Please contact your own carrier to confirm this and your specific pricing details.
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